Occasional Support
Basic Support
$49 / month
- Includes 2 remote support calls per month
- Perfect for occasional users or seniors
- Access to our remote support team
- Cybersecurity recommendations during sessions
Popular for Homes
Home Support
$100 / month
- Unlimited remote support (1–2 devices)
- Antivirus & patch management
- Wi‑Fi troubleshooting
- Basic cloud backup
- Fix‑It‑or‑Free Guarantee
Add‑ons: extra devices +$20–$30/mo; onsite $99/visit.
Small Teams
Cyber Plan
$200 / month (per user)
- Everything in Home Plan
- Endpoint Detection & Response (EDR)
- Microsoft 365/Google backup
- Email security & phishing protection
- Priority response times
Covers: each user (1–2 devices).
Nonprofits & Offices
Business / Nonprofit
$300–$400 / month
- Everything in Cyber Plan
- Up to 5 users included
- Staff training & compliance reporting
- Quarterly Tech Health Reports
- Discounted onsite visits
Scaling: add’l users beyond 5 at $50–$75/user.
Basic Support is per account (covers 2 remote sessions monthly). Home Plan is per device (1–2 included). Cyber Plan is per user (covers up to 2 devices). Business/Nonprofit includes 5 users, then scales per‑user.
Basic Support includes 2 remote calls per month. Home, Cyber, and Business/Nonprofit plans include unlimited remote support for covered users/devices. Onsite visits are discounted add‑ons.
Hardware repairs/replacement, specialty software licenses, and major projects/migrations (quoted separately).
